Important service information Our service evaluations tell us that on average our visitors take up six therapies from the available ten that we currently offer. With this in mind, and taking into account our mission to help as many people as possible with our vital support services, we have decided to reduce the number of free therapies to seven per person. In addition our healthcare professionals will continue to offer one and a half hours of free support. Plus we will continue to offer our free support days and the four hours of free counselling to family and friends. These changes will come into effect from 1 January 2019.